This policy explains what Harwa Limited collects on harwalimited.co.uk, why it is collected, and how to ask about it. It covers the company website, the contact form, and marketing. CANsignal Suite has its own privacy policy for the product website, trials, licences, and checkout.
Who is responsible
The site is operated by Harwa Limited, NP19 4TN, Newport, UK. Privacy questions go to info@harwalimited.co.uk or +44 7418313818. You can also use the Contact page.
Information you send us
The contact form asks for your name, email, phone number, and message. We use that information to reply and to keep a record of the enquiry.
We collect our leads and contact data from trusted third-party data providers, and this data is used for marketing campaigns.
How we use information
We use it to answer you, to provide the service you asked about, to send marketing you can opt out of, and to see which public pages are used. We do not sell personal information.
Visitors
Public pages send a short visit record: the page name, the path, the time, and a general browser name. A random visitor id is stored in your browser so several pages from the same browser count as one visitor. The public site does not set an advertising cookie.
Who else receives it
An email service sends the messages you asked us to send, such as a reply to the contact form. Campaign email, when we send it, includes an unsubscribe link. We do not pass your details to a buyer of marketing lists.
How long we keep it
Contact messages are kept so we can reply and refer back to the enquiry. Marketing contact records are kept while a campaign is relevant and until you unsubscribe or ask us to remove them. Visitor records are kept to understand site use. You can ask us what we hold about you.
Security
Form submissions are processed on secured server-side systems. Access to the administration tools is limited to authorized personnel. No method of storage is perfect, and you should not send secrets through the contact form.
Your choices
You may ask what information we hold from your enquiry, and you may ask us to correct a contact detail. Use the unsubscribe link on a campaign email to stop those messages.
Changes
If this policy changes, the date below is updated. The new policy applies to the site from that date.
Contact
Harwa Limited, NP19 4TN, Newport, UK, info@harwalimited.co.uk, +44 7418313818, or the Contact page.
Last updated: 5 November 2026